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At MOAF Lifestyle & Concierge Services, we recognize the importance of providing a supportive and safe environment for minor international students. As such, we offer custodianship services to meet Immigration, Refugees and Citizenship Canada (IRCC) requirements for minors studying in Canada. Here is our International Student Custodianship Policy.

Custodianship vs. Guardianship: Understanding the Difference

Custodianship: A temporary arrangement specific to the needs of international students as required by IRCC. It ensures a designated adult is responsible for the student’s well-being while in Canada, without transferring full legal authority.
Guardianship: A broader legal relationship established by a court that grants authority over all aspects of a minor’s life. Guardianship is not provided as part of this service.
 
Our custodianship services focus solely on fulfilling the responsibilities outlined by IRCC and supporting the minor’s educational journey.

Scope of Responsibilities for Custodianship

Our custodian responsibilities and international student custodianship policy is limited to the following:

Emergency Contact: Acting as the student’s primary contact in case of emergencies when parents cannot be reached.
Safety and Well-Being: Ensuring the student is in a safe and healthy living environment.
School Liaison: Supporting the student with school enrollment, communication with teachers or administrators, and other education-related needs.
Parental Communication: Keeping parents updated on the student’s welfare and academic progress.
 
Note: The nature of custodianship work is primarily remote or virtual. Physical presence with the student is not a routine requirement.

Mileage Policy for Physical Visits

If a situation arises where we must physically visit the student (e.g., wellness checks, attending a meeting, or resolving a critical issue), a mileage fee will apply for travel beyond a 10km radius of our main office at L7L 0H2. The mileage fee is calculated based on the rate listed in our Fee Schedule.

Additional Service Requests

Requests for services outside the defined scope of custodianship (e.g., frequent physical visits, personal errands, or non-emergency tasks) will require additional payments as outlined in our other service offerings or as negotiated under a customized agreement.